Effective date: 10/05/2023
At Queen City Blooms, we understand and respect your concerns about privacy. This privacy policy outlines how we collect, use, and protect any information you provide to us when using our website or engaging with our services. By using our website or requesting our services, you consent to the terms and practices described in this policy.
Information We Collect
We may collect the following information:
- Personal information such as your name, contact information (including email address, phone number, and address), and payment details.
- Information related to your wedding/event, including the date, venue, theme, color scheme, and any specific requirements or preferences you share with us.
- Information about your browsing activity on our website, including IP address, device type, referring website, pages visited, and search terms used.
How We Use Your Information
We use the collected information for the following purposes:
- To provide you with our wedding floral design services, fulfill your specific requests, and deliver a personalized experience.
- To communicate with you, respond to inquiries or concerns, and provide updates regarding your order or event.
- To improve our services, website, and customer experience.
- To process payments and fulfill our contractual obligations.
- To analyze website usage and trends to optimize our website design, content, and marketing strategies.
Security of Your Information
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Retention of Your Information
We will retain your information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Once the information is no longer needed, we will dispose of it in a secure and responsible manner.
Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, delivering services, or conducting business activities on our behalf. These third parties have agreed to keep your information confidential and secure.
Cookies and Similar Technologies
Our website may use cookies, web beacons, or similar technologies to enhance your browsing experience and gather information about how you use our website. These technologies help us analyze website traffic, personalize content, and improve our services. You can control and manage cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. Please note that we have no control over these external websites, and their privacy policies may differ from ours. We recommend reviewing the privacy policies of any third-party websites you visit.
Your Privacy Rights
You have the right to review, update, correct, or request the deletion of your personal information that we hold. To exercise these rights or if you have any questions or concerns regarding the privacy of your information, please contact us using the information provided below.
Changes to this Privacy Policy
We may update this privacy policy to reflect changes in our information practices. Any revisions will be effective immediately upon posting on this website. We encourage you to review this policy periodically for any updates.
Contact Us
If you have any questions or concerns about our privacy policy or the handling of your information, please contact us at:
Email: [email protected]
Phone: 417-501-5891
Thank you for trusting Queen City Blooms. We are committed to protecting your privacy and providing you with exceptional wedding floral design services.